Our goal is to offer you the best shipping options, no matter where you live.
Every month, we deliver to thousands of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
We custom print every item, after an order is placed.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, custom printing, quality check and packaging.
We strife to prepare most of our orders within 24 hours with the exceptions of:
Beachwear, throw pillows, shorts and leggings that take about 2-7 business days to fulfill.
Then you should add shipping times on top of that.
Speed and price depends on product type and destination.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
After your item(s) have been processed, approximate shipping times are as follows:
– United States Standard : 3 – 14 business days.
– United States First Class with Tracking: 3 – 7 business days.
– United States Priority :2-3 Day Shipping.
– United States 1 Day Shipping: 1 Day UPS Saver
– European Union: 5 – 12 business days
– European Union Priority: 3 – 7 business days
– Rest of the world: 7 – 20 business days
*Times above are estimates provided by the Post Office we do not guarantee the times are met.
All Sales Are Final
Each order placed is custom made for every single customer after the order is received.
We do not accept returns or replacements in the case where the customer needs a smaller or larger size.
Please check the sizing chart available on each of the product pages and do not hesitate to contact us with any further questions before ordering.
Once you have clicked on the “CHECKOUT” button, unfortunately it is not possible to edit or cancel your order.
However, if you need to change some parameters, like addresses, etc., please contact us via email firstname.lastname@example.org as soon as possible.
We are not bound to make such modifications to your order, but we will do our best on a case-by-case basis.
For some products, we operate with Printful, a custom print fulfillment service.
It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered. Unfortunately, in such case Printful will not make any refunds and will not resend the Product.
Shipments outside of the USA may incur customs fees depending on the destination country.
The fee may vary depending on your order value, country limits, and other factors based on the product itself. We do not take responsibility for customs fees. In other words: you, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.
We are not responsible for any packages held by international customs agencies, or to make the customer aware of these agencies and their actions. Please check with your country’s customs office to determine their procedures and any potential charges.
For example, UK residents might expect a customs charge of at least 20% of the total cost of the purchase.
We are not responsible for this payment.
Your package may arrive at your local post office or delivery center and be held until pickup and payment is taken care of.
If you neglect to pick up your package and it is returned to us, we will not refund the charge for original shipping.
If it is a custom piece and it is returned to us, you should contact us immediately to arrange reshipping as custom orders are final sale and we cannot refund you for the purchase.
As with domestic shipping, if a package can’t be delivered due to an error entering your shipping address, we are not responsible for any additional fees that may incur in order to reroute or reship the package.
Some products might be shipped separately because they are packaged differently.
For example, we send our posters in super-durable tubes. Obviously, a canvas won’t fit in there.
The last thing we want is for you to be stuck with a damaged item.
If it arrives to you damaged, then please get in touch with us within a week’s time!
Along with Printful, we will review replacement/return requests only:
(a) if a product is damaged
(b) there is a print error
“Lost in Transit” Orders
If your order didn’t end up arriving, please be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address.
If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at email@example.com noting your order number.
We’ll see what can be done.
We have organized some of the most common questions and answers on our Help Center.
Any remaining questions or doubts, please email us at firstname.lastname@example.org.